Terms of sale

Terms of sale

(Updated 11/22/2011)

WEBSITE: www.ateliers-of-bocage.com, www.emmaus-adb.com, www.emmaus-adb.fr, www.ateliers-of-bocage.fr, www.la-bootique.fr or www.la bootique.com-

 
1. Object

 
The general conditions of sale are intended, first, to inform any potential customer ("Buyer") on the terms and conditions under which the association loi 1901 WORKSHOPS BOCAGE ("Seller") proceed with the sale and delivery of products ordered, and secondly, to define the rights and obligations of the parties in connection with the sale of products by the seller to the consumer. They apply, without limitation or qualification, to all sales by the Seller of the products offered on its website "Ateliers du bocage.com", "du bocage.fr workshops", "emmaus -adb.com "," Emmaus adb.fr "," la-bootique.fr "," la-bootique.com "hereinafter referred to as" la-bootique.com. "

Consequently, for any person to order a product offered for sale on the website of the association WORKSHOPS BOCAGE wins full acceptance of these terms and conditions of sale which Buyer acknowledges prior to its order.

The products are offered for sale on the following geographic area: Metropolitan France, Corsica, excluding overseas territories.

Buyer prior to his order, declare that:
the purchase of the site-of-Workshops bocage.com is not directly related with his work, and is limited to a strictly personal use;

have full legal capacity, allowing it to engage under these terms and conditions of sale.

The association WORKSHOPS BOCAGE reserves the right to change at any time these terms and conditions of sale.

 

 
2. Identity of the Company


WORKSHOPS BOCAGE
Association Law 1901
Registered office: 15 rue de la Chapelle, Le Pin, 79144 Cerizay

Phone Store Information: 05 49 82 23 80 Monday to Saturday from 8:00 to 5:00 p.m..

Phone Service Online Sale of "la-bootique.com": 05 49 81 79 89 Monday to Friday from 8:00 to 5:00 p.m..

Email: webmaster@ateliers-du-bocage.com


 
3. Access to the Site


The Purchaser shall be personally responsible for the development of computer and telecommunications enable access to the Site "Ateliers du bocage.com" or "-bootique.com."

The Buyer retains bear the cost of telecommunications in the Internet access and use of the site.


 
4. The contract and orders


4.1. Price

The selling prices of products online on the website of Ateliers du bocage.com, in Euros, are those in effect at the time of registration of the order by the Purchaser.

They do not include delivery charges, billed in addition to the price of products purchased according to the amount of the order. Delivery charges are shown before the registration of the order by the Purchaser.

Prices include tax (VAT) applicable on the date of the order and any change in the VAT rate will be reflected in the price of products sold on the site Ateliers du bocage.com.

The selling price of the products can be modified by "Ateliers du bocage.com" and "-bootique.com" at any time. This change will be reported to the Purchaser before any order.


4.2. Product features, availability

Pursuant to Article L 111-1 of the Consumer Code, the Purchaser may, prior to his order, take note on the website of Ateliers du bocage.com and-bootique.com, the essential characteristics of the product they wish to order. Pictures to describe the products offered are not binding and can only get an idea of ​​the product type, product status is given in the detailed description.

Buyer selects one or several products among the various categories available on the website of Ateliers du bocage.com or-bootique.com.

The submissions made by the Seller are valid while stocks last. For products not stocked in its warehouses, the offers made by the Seller are valid subject to availability from suppliers. In case of unavailability of the product ordered, the Seller shall notify Buyer as soon as possible.

Unless a longer period by the Vendor, the products ordered will be delivered within a maximum period of thirty days from the day after the Buyer has registered his order, subject to full payment.

Pursuant to Article L121.20.3 of the Consumer Code, the Seller may in case of unavailability provide a quality product and an equivalent price. If not for the Seller to exercise this option, the Purchaser may be refunded without delay and no later than within thirty days from the payment of sums paid. This refund will be chosen by the buyer, either in cash, by re-crediting the credit card entry during the initial order, or if not possible, by letter, check, or by assigning a have under the conditions set out in paragraph 9 below.

Seller reserves the right to change the product mix according to particular constraints related to its suppliers.

The photographs, graphics and descriptions of products offered for sale are only indicative and not binding on the Seller.

If a supplier change a product, a graphical representation of it does not engage the responsibility of the seller or even affect the validity of the sale.


4.3. Order

Any command assumes accession without limitation or qualification these terms and conditions of sale.

Buyer selects the products and services it wants to buy by clicking on the icon "Add to Cart."

A screen summarizes the items in the basket of the buyer and price.

The Buyer then click on the "Continue Order" and must indicate the coordinates, the mode of transport and the payment method selected. Buyer verifies the conditions of his order. If an error in data entry has been made, Buyer may either waive the order by returning to previous pages or closing the current session on the site or change the contents of the order by proceeding to a new data entry.

From the moment the buyer has registered his order by clicking on the "Confirm your order" or "confirm my order 'is deemed to have accepted knowingly and unreservedly these general conditions of sale prices, volumes and quantities of products offered for sale and ordered.

Buyer may order:
Internet: du www.ateliers bocage.com or www.la-bootique.com

by telephone to the Computer Store at 05 49 81 79 89

Monday to Friday from 8:00 to 5:00 p.m..

The Buyer's order must be confirmed by the Seller, by email at workshops @ boutique.informatique du bocage.com or commande@la-bootique.com.

 

The sale will be considered final after the shipment to the Buyer of the order confirmation by Seller and receipt by it of the full price.

Seller recommends that Buyer retain this information on paper or a computer.



5. Payment of the price


Payment of the full price must be made when the order by the Buyer. At no time, the payments can not be considered as deposit or deposits.

The collection of the full amount of the order shall be made by the Seller at the time of confirmation of the order, or if paid by check upon receipt.

In the context of trade specific, it may be offered a payment three times without fees by check or credit card.

If payment is three times without fees by check, the Purchaser shall then send along the following three checks the details provided when the order is taken.

The first check will be cashed upon receipt and the other two on the 8th of each month. If repayment of all or part of the amount of the order before the end of the maturity, the Seller will collect the remaining checks and process a refund amount outstanding.

If payment is three times without fees by credit card, details of the deadlines is communicated to the Buyer prior to confirming the order.

In case of refund of all or part of the order before the deadline, the amount still outstanding will be reduced by the amount of refund claimed. It is the Buyer to verify his credit card is compatible with this offer. Payment by e-credit cards is not allowed under this offer.

In both cases, the non-payment of one deadline for completion will immediately payable the full price regardless of the conditions previously agreed.

All orders are payable in Euros.

To set the order, the Buyer has all the means of payment specified in the order: credit card (credit card, Mastercard, Visa) and bank check.

The Buyer warrants to Seller that it has the required permission to use the payment method he chose, upon registration of the order.

Seller reserves the right to suspend or cancel any order and / or delivery, regardless of their nature and level of performance, for non-payment of any sum due by the Purchaser, or incident of payment.

Penalties in an amount equal to the legal interest rate increased by five points are automatically applicable to amounts outstanding at the end of a period of ten days from the invoice date or upon notification of the rejection of payment to bank other means of payment. The delivery of any new order may be suspended in case of late payment of a previous order, notwithstanding the provisions hereof.

Seller reserves the right to request a copy of an ID or proof of address of the Buyer for any payment by credit card.

The information related orders are subject to an automated data processing under the responsibility of Bernard Arru.

This automated process is intended to define a level of analysis of a transaction and to fight against fraud credit card.

The non-transmission of data related to orders prevents the execution and analysis of transactions. The occurrence of an unpaid invoices due to fraudulent use of a credit card will coordinate registration in connection with the command associated with this unpaid in a payment incident file implemented. A statement or anomalies may also be a specific treatment.

In accordance with the Data Protection Act, the Purchaser shall at all times the right to access, rectification and opposition to all of their personal data by writing and by mail with proof of identity:


Service on a website,

Les Ateliers du Bocage,

The Boujalière, BP10462

79140 THE PIN.


 
6. Choice of products

 
Buyer having considered the products and their characteristics, marketed by the Seller, has sole responsibility and according to their needs as they had previously laid before ordering, carried his choice of the product by subject to his order. In addition, the buyer knew only the hardware, software, and other configurations, it uses is the sole judge of the compatibility of the products ordered with those used by him.

The Seller offers the Buyer a technical hotline by calling 05 49 81 79 89 Monday to Saturday from 9:00 to 6:00 p.m..

It belongs exclusively to the buyer, if he does not feel competent enough, to be assisted by counsel.

7. Delivery and reception
 

7.1 Terms of delivery

General rules:

Products will be delivered to the address specified by the Purchaser on the order in mainland France and Corsica.

The ordered products are delivered by the postal system or by independent carrier at the discretion of the Buyer from a list proposed by the Seller according to the nature of the products ordered. Buyer is advised, however, that Seller may need to occasionally substitute another mode of transport than the one chosen by the buyer at no extra cost.

In case of partial availability of items, the Seller may be required to separate the commands. Thus the available items may be sent initially, the balance of the order will be sent when all other items will be available.

Seller offers its customers to be delivered by Colissimo La Poste or a relay point in partnership with the TNT network, Chronopost, UPS or carrier with power appointment. Large items will not be delivered by UPS or carrier with power go to the customer's choice.

Lack of compliance with the procedures set out below, no claim of the Purchaser will be accepted.

Colissimo system of POSITION:

Buyer is delivered to his home and sign a slip distribution acknowledgment. In case of absence, the Buyer or recipient of the item receives a notice of passage of the Post Office, which allows it to remove the products ordered, the post office nearest you, for a period of fifteen days.

Buyer must verify, in the presence of the deliveryman, the state of the packaging of the goods and content delivery.

In the event that the Buyer would have any doubt of any kind on the status or content of the package, it must:
to apply the procedure Colissimo (including reporting damage found, claims and reserves) and to refuse the goods immediately by issuing a finding of fault with the Post Office (finding 170).

to report these incidents to the Seller within 48 hours.
 

Delivery point of relay network in partnership with TNT:

Buyer chooses when ordering the relay point where he wants to be delivered.

Its packages are forgiven in exchange for the presentation of his identification. It can authorize another person. Buyer must verify on site the number of packages delivered and the status of each parcel. If in doubt, he must refuse the package and report any damage found to the Seller within 48 hours.

Chronopost:

Buyer is delivered to his home and sign a slip distribution. In case of absence, the Buyer or recipient of the item receives a calling card. It should then contact Chronopost to either go collect your parcel at a point of withdrawal Chronopost or ask a second presentation of the package at home or have the availability to the post office.

Buyer must verify, in the presence of an officer of the post office or delivery person, the state of the packaging of the goods and content delivery. If in doubt, he must refuse the package and report any damage found to the Seller.

Delivery by UPS:

The Buyer is delivered to his home by the delivery company UPS and electronically sign an acknowledgment.

In case of absence, the Buyer or recipient of the item receives a calling UPS, which allows it to contact UPS to arrange another delivery day (possible rendezvous with the half day).

Buyer must verify in presence of the carrier the number of packages delivered and the status of each parcel. If in doubt, he must refuse the package and report any damage found to the Seller within 48 hours. In case of acceptance of (or more) packages, the Buyer shall have 48 hours to notify the Seller and the carrier if it encounters errors on the parcel (parcel damaged, broken products ...).

To do so, the Purchaser shall send a registered letter with acknowledgment of receipt, giving details of damage noted at UPS, at the following address:

UPS
ZA of Aubins
Path Jacloret
95280 BRUYERES SUR OISE

In addition, the Buyer shall immediately notify the Seller of these incidents.

Delivery by carrier with power events:

The carrier will contact the customer and agrees with him an appointment.

Buyer must verify in presence of the carrier the number of packages delivered and the status of each parcel.

If in doubt, he must refuse the package and to report these incidents to the Seller.

In case of acceptance of (or more) packages, the Buyer shall have 48 hours to notify the Seller and the carrier of any abnormalities detected on its parcel (parcel damaged, broken products ...). To do so, the Purchaser shall send the carrier a registered letter with acknowledgment of receipt, giving details of damage noted.

In addition, Buyer shall notify Seller of such incidents.


7.2 times

The deadlines announced by the Seller correspond to the time of shipment. These times are average times communicated to the Purchaser for guidance and are calculated in working days.

The shipping times represent the time required for processing, preparation and shipping of the order, ie leaving the warehouse. These periods shall run upon confirmation of the order by the Seller.

If an order consists of several products, the shipment of the order will be the product with the shipping time is longer.

At the time of shipment, we must add the delivery time by the selected carrier (Post / TNT / Chronopost / UPS / Carrier with making appointments).

Any item in stock is shipped from 24 to 48 hours. Any overshoot will result in damages. Exceeding the shipping time may result in a cancellation of the order under the following conditions:

Buyer shall have the option to cancel the order. Reimbursement will be made as laid down in Article 9 below.

7.3 Delivery times

The ordered products are delivered by the postal network or by an independent carrier, depending on the nature of the products ordered, at the initiative of the Seller. The announced times below are listed at the beginning of the Seller and warehouses in addition to shipping times.

Colissimo: average time announced by the service: 48 hours.

TNT Express delivery Relais Colis: average time announced by the service: 24 hours.

Chronopost: average time announced by the service: 24 hours.

UPS: average time announced by the service: 48 to 72 hours.

Carrier: average time announced by the provider: 7 to 10 working days

Special cases (only for items in stock)

Delivery point of relay network in partnership with TNT:

All orders for in-stock product before 12:00 can be delivered in the best cases in point relay the next day before 13:00 except public holidays and weekends. For orders validated before 12am Friday, Saturday delivery point in the relay before 13H in the principal towns of France if the delivery point Tuesday before the relay 13H. Validated for orders from Friday to Monday 12H 12H, delivered in the relay point on Tuesday before 13h. A command is a command which validated the method of payment has been finally accepted by the Seller.

For more information, visit www.tnt.fr.

This reimbursement will be as valid for 3 months under the conditions referred to in Article 9.

Chronopost:

All orders for in-stock product before 12:00 will be delivered before 12:00 the next day except holidays and weekends. For control of validated Thursday 24:00 to 12:00 Monday, Tuesday before delivery 13H. A command is a command which validated the method of payment has been finally accepted by the Seller.

Any refund will be as valid for 3 months under the conditions referred to in Article 9.

This service is only available for deliveries in France and Monaco, excluding heavy products and / or bulky listed on the site. The period is extended to 48 h for Corsica. Delivery within 24hrs Chronopost can only be assured in case of force majeure (strikes, floods ...).

In case of timeout, the client must contact within 48 hours, customer service at 0899 46 11 22 (€ 1.35 including VAT per call and 0.34 € / minute) Monday to Friday from 9 am to 20 hours, indicating the order number, the parcel number and the date and time of the first presentation of the carrier at delivery.

7.4 Issues of quality or compliance

If delivery of a product does not correspond to the order (defective or non-compliant), the Buyer must make its claim within 48 hours of signing the slip distribution.

Without prejudice to take vis-à-vis the carrier. Claims must be sent by registered mail with return receipt to the address indicated in paragraph 2 hereof, and shall include:
contact the Buyer,

the order number,

references of the product,

the grounds for the claim.
 

The return of products must be made within seven working days after the award of a return number for customer service of the Seller.

Any product for exchange or refund will be returned to Seller in its original condition and packaging and include all of the product and its accessories.

Shipping costs are borne by the Seller, except where the product returned or exchanged does not match the original declaration made by the Purchaser in the right of return. The management of these return costs will be capped at the rate corresponding to the consignment in Colissimo, or recommended Colieco R1. It will be in the form of a voucher to use on-site workshops of-bocage.com within 3 months after award.

Any risk associated with the return of the product is borne by the Buyer.

Upon delivery of a processor, it is highly recommended to carefully check the status of "core". If the Buyer finds any damage, he must notify the Seller prior to any installation by contacting customer service Monday through Friday from 9:00 to 8:00 p.m..

Failure to comply with the procedure outlined above and time specified, Buyer will not make any claim for nonconformity or defect of goods delivered, the products then being deemed compliant and free of any visible defect.

 
8. Right of Withdrawal

 
Pursuant to Article L 121-16 of the Consumer Code, the Purchaser shall have a period of seven days from the date of receipt to return at his own expense, products ordered, for reimbursement.

The products must be returned to Seller in new condition and suitable for resale in their original state (packaging, accessories, manuals ...), duly sealed and accompanied by the invoice for the purchase.

In particular, products such as software, CDs, DVDs, CDs, games consoles, should not be unsealed so that the buyer can exercise the right of withdrawal.

Similarly, if the product has a warranty sheet or other document to be completed, it should not be filled so that the buyer can exercise his right of withdrawal.

Any product incomplete, damaged or whose original packaging has been damaged, will be refunded or exchanged.

The right of withdrawal will result in the Buyer's option:
either a cash refund by re-crediting the credit card entry during the initial order, or if not possible, by letter-check, the refund shall be made no later than 30 days after the date on which the right of withdrawal has been exercised on condition of receipt by Seller of the returned product;

or the awarding of a credit under the conditions set out in paragraph 9 below.

9. Terms of repayment

 
Unless option for refund in cash pursuant to the special provisions in Articles 4.2 and 8 above, any refunds paid by the Seller will be made in the form of a credit valid for any subsequent purchase on the site-du-Bocage Workshops . com.

In all cases, the Seller will provide for the award of this credit by email:
its validity,

Aura whether or not the buyer to request a refund,

its amount.

 
If you do not wear noted, during its period of validity, the Purchaser may request a simple call to customer service the repayment of its assets in cash.

This refund will be given priority by re-crediting the credit card entry during the initial order, or if not possible, by letter check.

In case of partial use of this credit, the balance will remain available to the Purchaser under the same conditions as the original had.

The credit will be considered used in case of claim.

Thereby to use this credit, the Buyer agrees to honor not to make any objection or opposition to the bank or otherwise, the transaction covered by the refund. Buyer acknowledges that he is aware that any failure to do so would expose him to surrender of the sum overpaid, without prejudice to damages that may be claimed by the Seller.

 

10. Retention of title

 
The Seller shall retain full ownership of the goods sold until full payment is received, in principal, costs and taxes.

During the period between the delivery and transfer of ownership, the risk of loss, theft or destruction shall be borne by the Buyer.

The failure by the Buyer of its payment obligations under the Seller the right to demand the immediate return of goods delivered to the expense and risk of Buyer.

 

11. Restrictions on software

 
Buyer agrees to comply strictly with the terms of use of software and software licenses as established by the editors of software and software packages.

The Buyer undertakes any act likely to prejudice the rights of authors of these software packages and software, their beneficiaries or the Seller, in its capacity as distributor.

12. Warranty
 

12.1. Some products are sold has a manufacturer's warranty, the terms of which vary from one provider to another. General conditions and duration of the guarantee are available on the website of Ateliers du bocage.com. The Purchaser shall be deemed to have consulted and agreed. Seller notifies the Buyer that the majority of suppliers requires the preservation of the original packaging for the benefit of the guarantee.

The software is guaranteed by the author or distributor of the software according to the requirements in the documentation associated with said software. No warranty of any kind is given by the Seller on software and in particular the Seller shall not in any way guarantee that software is free from defects or bogues.Tout return the product under the foregoing warranty shall be subject to prior agreement of the Seller. For this purpose, the Purchaser will contact the customer service of the Seller.

No returns will be accepted without prior authorization from the Seller.

If the product is identified as defective, the Seller will provide the buyer with a number of product return. This number back, decisive and indispensable condition is valid for seven days, from the number of communication back by the Seller to the Buyer. After this period, the Purchaser shall renew its request, as described above.

The defective product must be returned in its original packaging, include all of the product and its accessories and be accompanied by a legible return number of product supplied by the Seller and the serial number of the product.

Any product incomplete, damaged and / or whose original packaging has been damaged, will be returned or exchanged under the warranty. / P>

All costs and risks associated with returning the product are the responsibility of the Buyer.

The product warranty will be at the manufacturer, exchanged or repaired.

12.2. Seller does not warrant the Buyer in respect of latent defects affecting the products delivered, as part of a replacement of defective products or parts making them fit for use, without being considered by the Purchaser as responsible for any harmful consequences that could result in hidden defects.

12.3. In any case, the guarantees do not cover:
replacement of consumables,

abnormal use and non-compliant products,

damages subject to a specific mention in the item description,
(We particularly recommend you to take note before buying a processor.)

defects and their consequences due to the intervention of the Purchaser or repair not authorized by the Seller,

defects and their consequences to the use not in accordance with the purpose for which the product is intended (professional, collective ...)

products subject to a support contract and specific maintenance

13. responsibility

 
The Seller shall not be liable for breach of contract in the event of stock shortage or unavailability of the product of force majeure, disruption or total or partial strike of postal services and means of transport and / or communications .

The Seller shall not be held liable for any damages that may arise from the purchase of products.

The Seller shall not be liable for any loss of data or files. It is the Buyer to conduct all the necessary safeguards.

The total or partial inability to use the products, mainly due to an incompatibility of equipment can not bind the Seller nor give rise to any compensation or reimbursement.

The site-of-bocage.com Workshops also contains information from third parties, and links to other websites. The Seller shall in no event be liable for damages resulting from the use of, access to, or inability to use such Third Party Information or the content of other websites.

 

14. Severability

 
If one or more provisions of these terms and conditions of sale are held to be invalid or declared as such under any law, regulation or following a final decision of a competent jurisdiction, the remaining provisions will remain full force and effect.

 
15. No Waiver

 
The failure of either party not to claim a breach with the other party to any of the obligations contained in these terms and conditions of sale can not be interpreted in the future as a waiver the obligation in question.

16. Governing Law
 

Sales of the company BOCAGE WORKSHOPS are subject to French law.

 
17. Data Protection
 

The information collected by the Seller in any order of the Buyer are necessary for the management of the order by WORKSHOPS BOCAGE and its trading partners.

In accordance with the Data Protection Act No. 78-17 of 6 January 1978, the Buyer has a right to access, rectify, oppose and delete data relating to the Seller.

The Buyer will be informed of offers WORKSHOPS BOCAGE email. If Buyer does not wish to receive these proposals it may object to the use of contact information by clicking on the icon for this purpose during the order or, thereafter, upon receipt of each e-mail survey sent by the Seller. Buyer may also inform the Seller by mail at the following address: WORKSHOPS BOCAGE, 15 rue de la Chapelle, Le Pin, 79144 CERIZAY or e-mail to webmaster@ateliers-du-bocage.com

18. Customer service and order tracking


For more information Buyer may contact customer service at 05 49 81 79 89 Monday to Friday from 8:00 to 5:00 p.m..